Rates

• • $140 per 50-minute Individual Counselling Session

  • $150 per 50-minute Couples Counselling Session

  • $150 per 50-minute Family Counselling Session

  • $150 per 50-minute Clinical Supervision Session

*Unless otherwise contracted by EAP providers, health care providers, etc.

Payment     

Clients must pay online using STRIPE payments to reserve their spot when booking a counselling. STRIPE supports Visa, Mastercard, American Express, Discover, Interac payments (debit cards), and digital wallets. All transactions must be made in Canadian dollars (CAD). We do not accept cash payments or personal cheques.

Clients will receive 2 emailed receipts. One receipt from STRIPE immediately after paying and one detailed receipt from their counsellor at the end of a session which can be submitted to health insurance companies. 

Insurance

Your health insurance or employee benefit plan may cover counseling services in full or in part. Counselling Across Ontario makes no guarantee of insurance coverage for a client at the time of booking or anytime during counselling. 

Clients must submit their own health claims to their insurance carrier. 

Please check your coverage carefully by asking your insurance carrier (or Human Resources Department) the following questions:

• • • Do I have counselling insurance benefits?

    • How many sessions per year does my health insurance cover?

    • What is the coverage amount per therapy session?

    • What is my annual “cap” or limit?

    • Is there a copay I must pay? 

    • Do I have coverage for a

      1. Registered Social Worker? (Registration number and receipts provided by Counselling Across Ontario counsellors.)

      2. Registered Psychotherapist? (Registration number and receipts provided by Counselling Across Ontario counsellors.)

Cancellation Policy

You may cancel your appointment up to 24 hours before your session time for a full refund.  

If you do not provide at least a 24-hour cancellation notice, you will be required to pay the full cost of the session. 

Clients who repeatedly cancel sessions will be removed from booking priorities. 

You must cancel your meeting using the Google Calendar email invitation you originally received for the meeting or by going to Google Calendar (online) and declining the meeting from there. Please also notify your counsellor by sending her an email.